By Dubai Mall, one of the UAE’s premier shopping destinations, is set to implement a new parking system aimed at enhancing convenience and efficiency for motorists starting July 1, 2024. This initiative is part of a broader effort to streamline parking management and improve the overall visitor experience.
Key Details of the New Parking System
The new parking system, operated by Salik Company PJSC, known for its toll gate services across Dubai, introduces several changes. Here’s everything you need to know:
1. Barrier-Free Entry and Exit
The transition to a barrier-free system is designed to make entering and exiting the parking zones at Dubai Mall smoother and faster. This advanced system leverages Salik’s toll technology to automatically register vehicles and manage parking fees.
2. Implementation of Paid Parking Zones
Starting July 1, 2024, paid parking will be enforced in specific areas of Dubai Mall, including the Fashion, Grand, and Cinema parking zones. This move aims to regulate parking availability and manage congestion, particularly during peak hours.
3. Exempted and Free Parking Areas
Visitors can still find free parking options at the Zabeel and Fountain View parking zones. Additionally, People of Determination are eligible for exemptions from parking fees at Dubai Mall. To avail of this benefit, they must apply through Salik’s channels and meet the necessary criteria.
Parking Fee Structure
Weekdays (Monday to Thursday):
– 0-4 hours: Free
– 4-5 hours: Dh20
– 5-6 hours: Dh60
– 6-7 hours: Dh80
– 7-8 hours: Dh100
– More than 8 hours: Dh200
– More than 12 hours: Dh500
– More than 24 hours: Dh1,000
Weekends (Friday to Sunday):
– 0-4 hours: Free
– 4-5 hours: Free
– 5-6 hours: Free
– 6-7 hours: Dh80
– 7-8 hours: Dh100
– More than 8 hours: Dh200
– More than 12 hours: Dh500
– More than 24 hours: Dh1,000
Parking Fee Calculation and Payment
Parking fees will be calculated based on the duration of stay beyond the initial free hours (4 hours on weekdays and 6 hours on weekends). Upon entry, vehicles will be registered via Salik’s system, and fees will be deducted automatically from the linked Salik account upon exit.
Salik Account Requirement
To utilize the parking facilities at Dubai Mall, motorists must have an activated Salik tag and a sufficient balance in their Salik account. This ensures seamless payment processing and adherence to parking regulations.
Dispute Resolution and Customer Support
If you encounter any issues with parking fees, you can contact Salik’s customer service via email or phone. For in-person assistance, customer happiness centers are available to address your concerns.
Future Developments
Dubai Mall is continuously exploring ways to enhance its services. Future improvements may include better notification systems and expanded customer service provisions to further improve the visitor experience.
Conclusion
The new parking system at Dubai Mall, launching on July 1, 2024, is designed to provide a more efficient and user-friendly experience. By understanding the changes and knowing your options, you can make your visit to Dubai Mall more convenient.
