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Abu Dhabi airport named world's best for arrival experience by passenger surveys

he world’s best airports for customer experience, as selected by passengers, have been announced.

Abu Dhabi International Airport was named the best for its arrival experience during the annual Airport Service Quality Awards, alongside Hartsfield-Jackson Atlanta International Airport in the US and Kempegowda International Airport in India.

The awards, run by the Airports Council International, are based on live surveys looking at the experience and overall satisfaction levels of travellers departing and arriving at airports.

“At Abu Dhabi Airports, we are committed to providing our passengers with the best possible travel experience,” said Jamal Salem Al Dhaheri, managing director and chief executive of Abu Dhabi Airports. "This award is a testament to the hard work and dedication of our team, who strive every day to make our airports a welcoming and comfortable space for all."