Dubai, UAE - The Roads and Transport Authority (RTA) in Dubai has officially implemented a new service for pre-booking vehicle inspection appointments through its smart app (RTA Dubai) or via its website (www.rta.ae). This service is now mandatory at all technical inspection centers across the emirate. For those who prefer to visit without a prior booking, an optional service is available at 19 centers for an additional fee of 100 AED. Details of the New ServiceAccording to the announcement shared by the RTA on its social media platforms, the pre-booking service for vehicle inspections will also be available at 8 additional centers. However, the optional service will not be offered at these eight centers, which include: Wasil Al Arabi Center (Al Nadha), Shamil Al Ahd (Al Muhaisnah and Al Nadha), Al Mumeziz Al MazharTasjeel Al Tawaar (Al Manakhool). Objectives of the Initiative: RTA aims to enhance the quality of this vital service, which benefits a large segment of the population, and to improve customer satisfaction among vehicle owners. The initiative is designed to help reduce waiting times for vehicle inspections. The results from a six-month pilot phase of the initiative showed a significant reduction in the average waiting time for inspections at the Al Qusais and Al Barsha centers, with a decrease of approximately 46%. Additionally, there was a 15% reduction in the occupancy rate for actual vehicle inspection transactions compared to the total available capacity. Expected BenefitsThe RTA anticipates several benefits from the implementation of this initiative across most technical inspection centers, including: Saving time and effort for customersReducing waiting times at inspection centers by approximately 40%Improving occupancy rates, especially in centers where occupancy has exceeded 80%Exemptions for Specific GroupsThe pre-booking system is mandatory for all categories of customers and vehicles, except for vehicles belonging to people of determination and senior citizens who are citizens and residents registered in Dubai. These individuals are not required to book an appointment in advance for any vehicle inspection services, reflecting the RTA's commitment to facilitating services for these two groups. Availability of Centers Currently, 27 centers offer pre-booking services for vehicle inspection appointments through the RTA's smart app or website. Notably, the Hatta Tasjeel Center is excluded from providing the pre-booking service.