EmiratesBD Terms Of Use

Welcome to EmiratesBD ("EmiratesBD"). By accessing EmiratesBD you are agreeing to the provisions outlined in this legally binding Terms of Use ("TOU") agreement set by EmiratesBD, located at Business Bay, Dubai. This policy is effective as of January 1, 2020.

The previous Terms of Use can be found here for your reference.

Using EmiratesBD


The usage of EmiratesBD is bound by the TOU set by EmiratesBD. Inability to follow any of the stipulated terms in this understanding may bring about the suspension or end of your account and in certain occasions legal proceedings whenever required.


    • 2.1 The EmiratesBD site is a web stage where clients can distribute professional resources and use EmiratesBD features and services as needs be. Clients are exclusively considered answerable for the substance they submit on EmiratesBD, just as any outcomes that emerge from doing as such.
    • 2.2 EmiratesBD isn't engaged with any exchange, contract and additionally any plan that may happen between and among our users and third parties. The agreement of such exchanges, contracts or potentially courses of action remain the matter of our users and the third parties.


o    3.1 The utilization of EmiratesBD's features and services is basically accessible for everybody. A client registers on EmiratesBD by filling out the given online registration form, and by doing so swears that the data given is precise and genuine. The registration procedure is finished upon activation of the account. The client is obliged to instantly inform EmiratesBD of any progressions to their recorded data.

o    3.2 The user may send an email to the customer support team to request termination of this agreement. EmiratesBD maintains the right to a 14 days grace period prior to termination of the agreement. As stated in clause 4.3, EmiratesBD also reserves the right to blocking an account.

o    3.3 An entry on EmiratesBD, referring to a business listing, can only materialize/be published online via the following two methods:

  • EmiratesBD implements the entry and publishes it online.
  • EmiratesBD confirms the entry through an email, or

o    3.4 Users may create an account and their respective businesses into EmiratesBD registry, by completing the information and submitting the required documentation requested on the platform. This is subject to a 48-hour period of inspection and approval.

o    3.5 Users who already find their business name(s) registered on EmiratesBD may request ownership of the account by submitting the required documentation stated on the platform. This is subject to 48-hours approval upon inspection of documents and verifying their authenticity.

o    3.6 Should the content of a business listing contradict this agreement, violates laws and local authority regulations, contravenes good intentions, morals and customs; EmiratesBD has the right to reject this user’s business listing. Additionally, this applies when EmiratesBD is used for unbefitting purposes.

o    3.7 Any un-registered accounts may be suspended by EmiratesBD, as well as any accounts that have seen any activity for a period for 6 months or more.



o 4.1 The client is legally and exclusively responsible for the substance of the business listing(s) registered on the EmiratesBD platform. The client is obliged to give total, genuine and affirmed right data about his/her individual, contact details, business details (if relevant) and must give adequate portrayals to the services offered on the posting being registered. The client consents to register their professional domain under the right classification inside the platform. The client is obliged to consent to the EmiratesBD TOU and is relied upon to hold fast to these terms while connecting with other EmiratesBD clients. Registration of duplicate/repeated postings on the platform is prohibited. Entrepreneurs offering products and services are obliged to educate shoppers about buyer rights and the privileges of withdrawal/wiping out, should this apply.

o 4.2 The clients/users are prohibited from posting content on the EmiratesBD platform that breaches this agreement, applicable rights and/or third party rights.

Prohibitions for the EmiratesBD user include:

  •  Breaching the law
  • Deceptive businesses practices
  • Posting any form of chain posts, spam, pyramid schemes, or Multi-level Marketing "MLM"
  • Uploading virus infected material that may harm the EmiratesBD’s servers or the interest of the users of EmiratesBD
  • Overloading the EmiratesBD infrastructure and hampering its smooth running operations
  • Modifying, duplicating, copying or distributing content and material of other listings
  • Collection of any information from other users and clients or the platform itself, without the consent of the other party
  •  Breaching or bypassing any access limit or restrictions
  • Violating the rights of the third party


o 4.3 EmiratesBD reserves the right to delete, block, or suspend any listings and registrations that are deemed to contain prohibited content (refer to 4.2). EmiratesBD also has the right to forewarn the user and suspend their account for a certain period of time or permanently and to terminate from the agreement/contract. Following this proceeding, EmiratesBD provides due respect to the legitimate interest of the user. Users’ claims, (e.g. for reimbursement for already paid items/services) will not be honored in case the Prohibited Content Policy is breached.


Any lawsuits or claims against EmiratesBD should be dismissed in case the plaintiff’s allegations had arisen from other users of the platform who misused prohibited content (refer to 4.2) that infringe users rights, or caused a reputation or rights damage due to advertising content. The user is solely accountable for any associated court and attorney expenses from such lawsuits directed at EmiratesBD. Should this be the situation, the concerned user must be committed to quickly fulfill the needs to submit approved genuine and correct data required for the safeguard of the interests and the confirmation of cases as deemed necessary.  

6.       DUES/FEES

o 6.1 EmiratesBD is a free to use platform under specific categories of registration. Listings choosing to register under certain categories of registration, as well as special services and site features on the platform will incur the appropriate charge as stated upon registering.

o 6.2 All fees shall be reflected and charged in the respective currency for UAE (the AED). Technical motives may allow the EmiratesBD the right to charge in other currencies.

o 6.3 Each and every fee shall be due for immediate payment and shall be paid for/settled via the different methods of payment offered on the platform. Any costs incurred from aborting the payment collection shall be shouldered by the user and not EmiratesBD.

o 6.4 A link will be sent to the users “MyEmiratesBD” accounts containing all information regarding any new or recurring invoices. The invoice(s) can then be downloaded from this page. The user’s protection is guaranteed, as EmiratesBD will be sending the aforementioned emails only to the registered email address on the platform.

o 6.5 EmiratesBD services are provided exclusively to commercial businesses, declaring their consent to tax liability – limited to the Value Added Tax (VAT/GST/Sales Tax). The recipient must be registered for VAT, GST, Sales Tax. Upon confirmation and validation of the contract, the recipient of the services agrees, that the VAT, GST and Sales Tax on a taxable supply is payable by the recipient and not by the supplier. The recipient is responsible for the timely application of the Tax (VAT, GST, Sales Tax).

o 6.6 EmiratesBD reserves the right to suspend the execution of the any service(s) and restrict the access of the user in the event of delayed payments for the applicable service(s). Suspension and access status will return to normal once the amount due has been paid.

o 6.7 EmiratesBD reserves the right to temporarily change/modify the fees for promotions, services, implementation of new features or functions on the website or other marketing offers as deemed necessary.


o 9.1   The EmiratesBD user may at any time modify or delete their business listing.

o 9.2 The EmiratesBD user has the right to request the removal or deletion of the user’s own ads from the website. EmiratesBD will comply to this request within a period of 48 hours.

8.       Cancellation of Paid Services

In case user opted to delete their listing(s) before the purchased time frame has elapsed, this revokes the right of the user to retain or reuse the rest of the “unused” purchased time. EmiratesBD does not return the costs for the discontinued use of the features/services. This applies to EmiratesBD users who have registered under a paid category or purchased premium features for their business listings according to their desired time frame.


EmiratesBD reserves the right to republish advertisement(s) on the EmiratesBD platform and on other websites or platform owned by EmiratesBDCo.


o 10.1 As majority of the content on EmiratesBD is posted through other users, we do not guarantee the accurateness of postings or user communications, or the quality, safety, or legality of what’s offered; therefore, you agree not to hold us responsible for said postings or activities from other users. We also cannot guarantee continuous or secure access to our services. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from your use of EmiratesBD. This is inclusive under the circumstances that you advise us or we could reasonably foresee the possibility of any such damage occurring. Certain disclaimers and exclusions may not apply to you in the case of some jurisdictions that do not allow the disclaimer of warranties or exclusion of damages. Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute.

o 10.2 In case we are found to be liable outside of the contest of the aforementioned paragraph, our liability to you or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees you pay to us in the 12 months prior to the action giving rise to liability, or (b) 500 AED.

11.       Data Usage

o   Any data submitted by the user on the platform is stored on our secure server. Documentation required for approval and authentication are not shared with third parties, and only information supplied by the user to be used on the platform as intended will be viewable to other users and the website visitors.

o   Refer to our (Privacy policy) for more information on data handling.


o 11.1   The transfer of rights and obligations of EmiratesBD users to third parties require the approval of EmiratesBDCo..

o 11.2 The disclosure of login details and passwords to third parties, including other EmiratesBD users is prohibited.

o 11.3 If the customer/user is a merchant or a legal entity of public law or constitutes special funding under public law, the place of jurisdiction is agreed upon to be in Dubai, UAE.

o 11.4 The legal relationship between EmiratesBD Co. and the EmiratesBD user is subject to the Court of Dubai.